About the role;
As a Business Development Executive you will be responsible for generating leads, managing inbound, making sales calls, and booking appointments with prospective clients. A critical part of this role with be leveraging communication tooling available to engage with specific customer segments.
The successful candidate will contribute to the company's sales goals by nurturing and handing over sales-ready opportunities to the sales team to present TSG’s products and services.
This role is a hybrid role, where you will be expected to attend our Newcastle or Glasgow Office 3 times a week.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 50 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Conduct outbound telemarketing calls to potential clients.
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Manage inbound leads, qualifying them before handing them to the sales team.
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Qualify outbound leads and schedule appointments for the sales team.
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Maintain a high level of product knowledge to effectively communicate TSG's offerings.
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Track and document calls and sales opportunities in the CRM system.
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Gather target data into the CRM system.
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Provide feedback on campaign effectiveness and suggest improvements
Knowledge, Skills & Experience;
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Excellent communication and interpersonal skills are crucial for engaging with customers and understanding their needs.
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Ability to develop a good rapport and close working relationship with members of the sales team.
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Strong organisational skills and attention to detail help in managing multiple calls and campaigns efficiently.
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Familiarity with marketing communications platforms can be beneficial.
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Ability to work in a fast-paced, results-driven environment.
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Experience in B2B telemarketing role or similar speaking to C level contacts.
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Knowledge of CRM systems is important for tracking leads and customer interactions.
Benefits;
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Company bonus scheme
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25 days annual leave + public holidays
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Perkbox discounts
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Electric vehicle salary sacrifice
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Employee Assistance Programme
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Paid CSR Days
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Company sick pay
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Income protection cover
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Enhanced Maternity and Paternity pay
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Home-based and hybrid opportunities
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Long service benefits including increased annual leave accrued with service
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Cycle to work scheme
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Employee recognition scheme
If this sounds like the role for you, please apply today to be considered.