About the role;
The Commercial Contracts Manager will play a critical role in overseeing the negotiation, drafting, and management of a wide range of contracts, including vendor agreements, client contracts, and service-level agreements. The ideal candidate will have a strong background in contract management within the IT industry, exceptional communication skills, and the ability to thrive in a high-pressure environment.
This is a home-based role with some travel required when necessary.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 100 Best Large Companies’ and one of the ‘Top 50 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Lead contract negotiation processes with vendors, clients, and partners to ensure fair and equitable favourable terms and conditions for the company.
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Draft, review, and revise contracts to accurately reflect the terms agreed upon during negotiations.
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Collaborate with legal and business teams to ensure contracts are compliant with company policies and legal requirements.
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Maintain a comprehensive contract repository, ensuring all contracts are organized, up-to-date, and easily accessible for internal stakeholders.
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Monitor contract expiration dates and renewal deadlines to proactively manage contract lifecycle.
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Work closely with cross-functional teams to track contract performance, resolve disputes, and ensure compliance with contractual obligations.
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Identify potential risks and legal issues within contracts and work to develop strategies for risk mitigation.
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Provide guidance to internal teams on contractual matters, helping them understand and manage associated risks.
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Effectively communicate contract terms and conditions to relevant stakeholders, including project managers, sales teams, and executives.
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Serve as a point of contact for contract-related inquiries and ensure timely responses.
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Continuously improve contract management processes to enhance efficiency, accuracy, and collaboration across departments.
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Recommend and implement best practices for contract management within the IT services industry.
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Build and maintain positive relationships with vendors, clients, and partners through effective communication and professional conduct.
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Collaborate with internal teams to address issues, negotiate changes, and ensure contractual compliance.
Knowledge, Skills & Experience;
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Bachelor's degree in Business Administration, Law, or a related field.
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Understanding of contract law and legal terminology.
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Proficiency in contract management software and Microsoft Office Suite.
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Knowledge of IT industry practices and technology-related contractual matters.
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Proven experience (3 years+) as a Contracts Manager, preferably in the IT services industry.
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Negotiation, communication, and interpersonal skills.
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Detail-oriented with excellent organisational and time management abilities.
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Ability to thrive in a fast-paced and high-pressure environment.
Benefits;
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Company bonus scheme
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25 days annual leave + public holidays
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Perkbox discounts
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Paid CSR Days
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Company sick pay
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Income protection cover
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Enhanced Maternity and Paternity pay
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Home-based and hybrid opportunities
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Long service benefits including increased annual leave accrued with service
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Cycle to work scheme
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Employee recognition scheme
If this sounds like the role for you, please apply today to be considered.