About the role;
As an Internal Business Development Manager in Technical and Managed Services, you will be responsible for seeking out opportunities and delivering new customer wins within the TSG Connect base, identifying Technical & Managed Services related Pillars, Posts and Pins.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 50 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Seek out new business opportunities within defined Connect base adhering to guidelines and timescales in line with our Service Catalogue and clearly identified Technical & Managed Services related Pillars, Posts and Pins.
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Deliver consistently against all targets.
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Build, manage & maintain a substantial pipeline of qualified opportunities to underpin target achievement.
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Ensure that all pipeline activity is accurately recorded and updated within CRM.
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Thoroughly research & understand individual market sectors to identify potential customer targets.
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Accurately forecast sales by month & quarter.
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Demonstrate TSG’s product & services suite clearly & differentiate TSG’s offering within the market.
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Successfully position TSG’s solutions within the context appropriate to the specific client or sector, utilising Value Based arguments, and Consultative Sales engagement.
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Negotiate pricing & contractual terms as required & in line with company guidelines.
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Track progress against targets on an ongoing basis & take necessary action to refocus efforts if targets are not being met.
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Ensure all customers receive a professional handover from Business Development to Account Management at the appropriate time.
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Continually development your knowledge & skills to ensure they remain current & relevant.
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Ensure completion of all required Sales documentation & adherence to all Sales processes.
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Demonstrate effective and collaborative use of all available resources.
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Understands the value of developing leads and contacts through cold calling when necessary.
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Practical and action orientated sales performance & planning including but not limited to GAP recovery and 306090-day planning.
Knowledge, Skills & Experience;
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Min 1-years Business Development experience.
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Min 1-years consecutive over-achievement against individual targets.
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Strong problem-solving skills.
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Excellent listening, verbal, and written communication skills.
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Ability to build rapport and good working relationships with key stakeholders.
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Strong PowerPoint & Presentation Skills.
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Commercial awareness and a broad understanding of business issues.
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Needs based sales methodology, solution, or consultative selling.
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Demonstrable track- record closing solution sales.
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Background within the ICT sector.
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Background within and understanding of SME market segment.
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Demonstrates commitment to the role, team, and company, and will go the extra mile when required.
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Possess a high work ethic in accordance with role demands, expectation and responsibility.
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Credible, articulate, confident and tenacious, with the gravitas and credibility to build relationships with executives at all business levels.
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Naturally consultative in approach evidenced by the ability to ask the right questions of the right person at the right time.
Benefits;
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Company bonus scheme
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25 days annual leave + public holidays
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Electric vehicle salary sacrifice
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Perkbox discounts
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Paid CSR Days
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Company sick pay
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Income protection cover
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Enhanced Maternity and Paternity pay
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Home-based and hybrid opportunities
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Long service benefits including increased annual leave accrued with service
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Cycle to work scheme
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Employee recognition scheme
If this sounds like the role for you, please apply today to be considered.