Junior O365 Productivity Consultant - Home Based

Up to 30k + Bonus
Ref: 27 Date Posted: Monday 19 Jul 2021
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Would you like to work for an award-winning company?
 
Have you got a genuine interest in working in IT or are you recent graduate?
 
Are you a strong communicator with a passion for delivering exceptional service?
 
If the answer is YES then we have a great opportunity for you!
 
Who are we?
 
TSG (Technology Services Group) are a Managed IT Services provider covering the whole of the UK. Here at TSG our people have a passion for delivering excellent customer service. We believe in giving our people the tools, training and support they require to excel in their roles with autonomy to make decisions where needed. Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission.
 
Why should I work for TSG?
 
It is our people that make TSG what it is and a great place to work. We have an open and honest culture here where we welcome feedback and act off the back of that. As a result, we have recently won six awards in the Sunday Times Best Companies to work for awards 2021. TSG is now officially one of the ‘UKs Top 100 Best Large Companies’ and one of the ‘Top 50 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement, as well as some Regional Awards.
 
At TSG we have a realistic approach and we care about the health and wellbeing of our TSG family. We love having social events wherever possible – this has included plenty of virtual ones during the Covid-19 pandemic, we are also very excited to have a ‘save the date’ in place for an all-staff event post pandemic that we hope can come to fruition as long as it is safe to do so.
 
In addition, we love giving back to the community. Over the last year TSG has been continuing to raise money for our chosen charity Mental Health UK, so far we have raised over £13,000 across the business completing a variety of challenges. These challenges included a walkathon which seen 100 TSG colleagues walk the equivalent distance from the organisations Team Valley office to Microsoft's Seattle HQ - a huge 9.6 million steps!
 
Job Purpose & Responsibilities;
 
This is a customer facing role in our highly performing SharePoint team to cover all aspects of requirements gathering, solution design, installation and implementation of Microsoft Office 365 Productivity applications, SharePoint and associated technologies.  Our Projects include Teams architecture and adoption, Modern Intranets, Migrations to the cloud and SharePoint EDRM systems. The selected candidate, once trained, must be able to work on projects individually or as part of a team of consultants.
 
Responsibilities will include, but are not limited to;
  • Attending business analysis meetings with customers to scope, gather requirements and design solutions
  • To run workshops demonstrating the capabilities and benefits of SharePoint and Office 365
  • To implement and architect solutions for Office 365 / SharePoint Online including other Office 365 products such as MS Teams, Planner etc
  • To prepare and present classroom and onsite training to new and existing customers for Microsoft SharePoint & additional approved Stack products
  • To carry out customisation of Microsoft SharePoint where appropriate to meet customers’ requirements using platform features, and middle tier technologies
  • To manage and conduct projects in accordance with TSG’s methodology
  • UK Wide travel and overnight stays will be required to fulfil the customers’ needs and the role
  • To carry out other implementation, training and support duties as required
Knowledge, Skills & Experience;                     
  • Microsoft Certifications for Microsoft365 an advantage but not essential as training on SharePoint and Office 365 applications will be provided given this is a junior role as part of a larger team
  • Willing to learn knowledge of SharePoint’s boundaries, both on-premise and Office 365 versions and how these affect solution design
  • An eye for detail and able to perform migrations of large volumes of data to Office 365.
  • Willing to learn knowledge of Governance and the Security & Compliance Centre and how it can be used to implement security for a business desirable
  • Willing to learn knowledge of Microsoft Office and integrating into SharePoint
  • Willing to learn Teams architecture and adoption
  • Willing to learn Document management, retention policies and security
  • Knowledge of the Power Platform
  • Excellent written and verbal communication skills
Your behaviours:
  • Demonstrates enthusiasm and proactively seeks opportunities to improve the service function
  • Demonstrates commitment to the role, the team and company, and will go the extra mile when required
  • Demonstrates creativity and reacts positively to new challenges and change
  • Team player but able to work on your own
  • Ability to effectively train customers, being cognisant of their existing skill levels
  • Excellent customer facing skills, ability to think on your feet and apply technology to business functions in a consultative manner
  • Self-starter and ability to use own initiative
  • Prepared to travel as applicable, remote working is preferred
What’s in it for you?
  • Up to 30k + Bonus
  • 25 days annual leave
  • Life assurance
  • Contributory pension scheme with employer contribution of 4%
  • Perkbox discounts
  • Company sick pay
  • Income protection cover
  • Enhanced Maternity and Paternity pay
  • Flexible home-based opportunities
  • Long service benefits including increased annual leave accrued with service
  • Flexible working day policy
  • Relaxed dress policy
  • Cycle to work scheme
  • Employee recognition scheme
  • Fantastic company culture including regular team building events
  • Excellent progression opportunities and training support, including recognised qualifications
If this sound like the role for you, please apply today.