About the role;
The Business Central Consultant role is a customer facing role, responsible for covering all aspects of scope, design and implementation of NAV/Business Central, performing full lifecycle management of the client project. You will manage the onsite installation and configuration of Microsoft Dynamics NAV or 365 Business Central and its associated modules for customers.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.
Why should I work for TSG?
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Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
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Our open and honest culture where feedback is taken on-board and acted upon
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Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
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Two paid CSR days per annum that you can use to support the community
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Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £120,000 to support nominated businesses and charities
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Our responsibility to the environment as we work towards net carbon zero
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Flexible working opportunities including home working and hybrid options
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Annual salary benchmarking
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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To attend business analysis meetings with customers to discuss existing systems and how to convert to NAV/BC products follwing the sale of the system
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To scope, requirements gather and design solutions
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Deliver a strong skill in additional modules eg, finance, Manufacturing, warehousing, fashion, retail or furniture
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To carry out the installation and configuration of Microsoft Dynamics NAV/BC products on the customers’ servers and workstation computers
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Working with other approved products from TSG stack
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To prepare and present classroom and onsite training to new and existing customers for Microsoft Dynamics NAV/BC & additional approved Stack products
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Quality Control testing on development
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Create project documents where required, to perform and guide through UAT
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To carry out project management and documentation of the NAV product installation timescales, milestones and procedures
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To scope and document changes required for the customisation of Microsoft Dynamics NAV/BC where appropriate to meet customers’ requirements, for our Developers to deliver
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To carry out onsite visits to complete projects and support existing customers when necessary
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Work with BI reporting tools
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Travel and potential overnight stays may be required to fulfil the customers’ needs and the role.
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To work with other Applications Consultants and Developers in driving success through the entire organisation.
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To work with the Client Success Managers regarding customer issues
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Work with Support Team Leaders to ensure sufficient quantity and quality of post project documentation is received and reviewed to achieve best possible customer experience
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Work with R&D on any development cases and around our own vertical markets
Knowledge, Skills & Experience;
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MB-800 Certified
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Excellent knowledge of Microsoft Dynamics NAV and Business Central
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Basic Accounts knowledge
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Knowledge or specialism in one additional to NAV/Business Central
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Team player but able to work on their own
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Ability to effectively train customers
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Self-starter and able to use own initiative.
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Driving Licence
Benefits;
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25 days annual leave + public holidays, rising with length of service
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Employee Benefits Trust
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Company bonus scheme
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Healthcare and Cash plan
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Electric vehicle salary sacrifice scheme
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Cycle to work scheme
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Perkbox discounts
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Employee assistance programme
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Paid CSR Days
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Company sick pay and income protection cover
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Enhanced Maternity and Paternity pay
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Employee recognition scheme
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Eyecare vouchers
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Discounted gym membership
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Long service rewards
If this sounds like the role for you, please apply today to be considered.