About the role;
This is a customer facing role in our highly performing SharePoint team to cover all aspects of requirements gathering, solution design, installation and implementation of Microsoft Office 365 Modern Workplace applications, SharePoint and associated technologies. Our Projects include Teams architecture and adoption, Modern Intranets and SharePoint EDRM systems. The selected candidate must be able to work on projects individually or as part of a team of consultants.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 100 Best Large Companies’ and one of the ‘Top 50 Technology Companies’ to work for. In addition, we have been awarded a 2-star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Attending business analysis meetings with customers to scope, gather requirements and design solutions.
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To run workshops demonstrating the capabilities and benefits of SharePoint and Office 365
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To implement and architect solutions for Office 365 / SharePoint Online including other Office 365 products such as MS Teams, Planner etc.
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To prepare and present classroom and onsite training to new and existing customers for Microsoft SharePoint & additional approved Stack products
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To carry out customisation of Microsoft SharePoint where appropriate to meet customers’ requirements using platform features, and middle tier technologies
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To manage and conduct projects in accordance with TSG’s methodology
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UK Wide travel and overnight stays will be required to fulfil the customers’ needs and the role.
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To carry out other implementation, training and support duties as required.
Knowledge, Skills & Experience;
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Microsoft Certified Enterprise Administrator Expert with any SharePoint exams an advantage
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At least 2 years’ experience in building and consulting on Office 365 solutions for customers
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Knowledge and experience in a wide cross set of the platform feature set.
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Understanding of SharePoint’s boundaries, both on-premise and Office 365 versions, and how these affect solution design.
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Knowledge of Teams architecture and adoption
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Knowledge of Document management, retention policies and security
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Knowledge of the Power Platform
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Knowledge of Microsoft Office and integrating into SharePoint
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Knowledge of customising SharePoint using client-side scripting such as JSOM and REST desirable
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Knowledge of building SharePoint solutions using SPFx, Angular 1x and later versions desirable.
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Knowledge of SQL Server and SQL Server Reporting Services desirable
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Excellent written and verbal communication skills
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MS-700 and / or pl-900 Qualifications would be an advantage
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Full valid UK driving licence
Your behaviours:
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Demonstrates commitment to the role, the team and company, and will go the extra mile when required
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Demonstrates enthusiasm and proactively seeks opportunities to improve the Service function
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Demonstrates creativity and reacts positively to new challenges and change
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Team player but able to work on your own
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Ability to effectively train customers, being cognisant of their existing skill levels
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Excellent customer facing skills, ability to think on your feet and apply technology to business functions in a consultative manner
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Self-starter and ability to use own initiative
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Prepared to travel as applicable, remote working is preferred
Benefits;
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Company bonus scheme
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25 days annual leave + public holidays
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Perkbox discounts
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Paid CSR Days
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Company sick pay
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Income protection cover
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Enhanced Maternity and Paternity pay
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Home-based and hybrid opportunities
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Long service benefits including increased annual leave accrued with service
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Cycle to work scheme
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Employee recognition scheme
If this sounds like the role for you, please apply today to be considered.