About the role;
As a Presales Consultant you will report to our Head of Presales, providing technical and functional support to the sales team in respect of Dynamics 365 Business Central.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 50 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Identify, understand, and define client needs, objectives and business drivers and design a solution that can best meet the clients’ requirements.
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Assisting with the creation of service estimates.
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Develop presentation material and demonstration scenarios for sales presentations.
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Demonstrate the value of the solution (not just the functionality).
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Build a strong working relationship with the TSG sales & technical teams.
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Support prioritised sales cycles, helping with strategy, competitive positioning, demonstrations and presentations.
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Actively support the sales teams in promoting and identifying solutions, articulating functional fit and completeness, responding to bid cycles, to the clients requests for information and information to tender.
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Communicate the business requirements to the project/implementation team after completion of the sale, to ensure a smooth transition from presales to implementation stages.
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Possess strong sense of teamwork, integrity, self-motivation, positive attitude, and works to solve problems.
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Stay up to date with new trends within Dynamics 365, our competitors, our partners and the IT industry as a whole.
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Attend industry seminars and events to raise profile of TSG and maintain own up to date knowledge of industry.
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Nationwide travel will be required as part of this role.
Knowledge, Skills & Experience;
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Industry standard accreditations for Microsoft and others in either sales or presales certifications would be beneficial but not essential.
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Comfortable presenting to internal sales teams and clients at any level.
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Strong PowerPoint & presentation skills.
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Strong commercial awareness and a broad understanding of client business issues.
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Ability to build rapport and good working relationships with key stakeholders.
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Needs based sales methodology; solution or consultative selling.
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Minimum 12 months experience working with Dynamics 365 Business Central.
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Awareness and appreciation of the demonstration to win approach to selling. Whilst preferrable, training will be provided.
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Possess a client centric consultative approach to solution design.
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Demonstrate commitment to the role, team, and company, and go the extra mile when required.
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Demonstrate creativity and react positively to new challenges and change.
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Demonstrate self-awareness and practical self-development in pursuit of continuous improvement.
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Credible, articulate, confident and tenacious, with the credibility to build relationships with colleagues, suppliers, and customers at all business levels.
Benefits;
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Company bonus scheme
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25 days annual leave + public holidays
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Electric Vehicle Salary Sacrifice Scheme
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Perkbox discounts
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Paid CSR Days
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Company sick pay
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Income protection cover
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Enhanced Maternity and Paternity pay
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Home-based and hybrid opportunities
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Long service benefits including increased annual leave accrued with service
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Cycle to work scheme
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Employee recognition scheme
If this sounds like the role for you, please apply today to be considered.