Principal Sage 200 Consultant

Operations Manager - Home Based

Ref: 319Tuesday 21 October 2025

Highly Competitive Salary + Bonus

About the role;

As a Principal Sage 200 Consultant in team leader capacity you will play a crucial role in leading a dynamic team while actively contributing to the successful delivery of Sage 200 projects. You will be responsible for managing a group of consultants specialising in Sage 200 consultancy and deployment. Leveraging your deep expertise in Sage, you will guide and mentor team members, ensuring optimal project outcomes and client satisfaction. This position requires a unique blend of technical proficiency, leadership skills, and project management capabilities.
 
You will be part of the strategic development of the Sage 200 practice, ensuring the practice has the required technical skills, resources, toolsets, and solution offerings to meet our customers’ requirements.
 
Reporting directly to the Operations Director, you will positively influence year-on-year revenue growth.
 
Who are we?
 
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
 
TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.
 
 
Why should I work for TSG? 
 
  • Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
  • Our open and honest culture where feedback is taken on-board and acted upon
  • Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
  • Two paid CSR days per annum that you can use to support the community
  • Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
  • Our responsibility to the environment as we work towards net carbon zero
  • Flexible working opportunities including home working and hybrid options
  • Annual salary benchmarking
  • Excellent progression opportunities, training and support, including recognised qualifications
 
Job responsibilities will include, but are not limited to;
 
  • Lead and manage a team of Sage 200 consultants, providing guidance, mentorship, and support to ensure the team's success.  Monitor KPIs for the team, regularly assess performance, and provide feedback to help team members grow and develop. A point of escalation for the Consultant team.
  • Working with the Project Managers, oversee the successful delivery of projects, ensuring completion on time, within scope, and within budget.  Identify potential project risks, mitigate, and escalate with support from Project Manager where necessary.
  • Deliver revenue in line with the Business Plan. Ensure operations across the team area managed to budget from a resource and allocation perspective.  Efficiently allocate team resources, balancing workload, and expertise to ensure optimal project outcomes. Provide regular updates to senior management on team performance and project status.
  • Develop an ISV strategy which supports our own IP as well as forging relationships with other ISV partners for cross selling and support integration. Own strong relationships with Sage technical specialists to ensure our Sage capability and offerings align to Sage best practice.
  • Build and maintain strong relationships through presales and project delivery with clients, understanding their needs, and ensuring the team delivers tailored solutions that meet or exceed expectations. Support the pre-sales function to ensure the preparation of high-quality sales proposals. Collaborating closely with clients to identify opportunities for system improvements and optimisations.  Address client concerns and ensure their satisfaction throughout the project lifecycle.
  • Maintain and in-depth understanding of Sage 200 capabilities. Provide expert advice on system configuration, customization, and integration. Stay updated on the latest features and updates within the Sage ecosystem.
  • Ensure the quality of deliverables and adherence to best practices in our implementations. Take part in operational review boards to ensure the viability of opportunities. Work with Support Team Leaders to ensure sufficient quantity and quality of post project documentation is received and reviewed to achieve best possible customer experience.
  • Drive process improvements and share best practices to enhance team efficiency and project outcomes.  Identify training and development opportunities for team members in line with individual L&D plans.

 
Knowledge, Skills & Experience;                       
 
  • Extensive end-to-end Sage 200 implementation experience
  • Proven experience in leading a Sage practice, or similar role, is desirable.
  • Sage Certified Qualifications – ideally to level 3.
  • Knowledge of ISV solutions and product extensions
  • Excellent client-facing and internal communication skills
  • Proven track record of project closure and achievement of targets
  • Technical leadership and assurance
  • Functional and technical consulting experience
  • In-depth experience of delivery methodologies and toolsets
 
Benefits;
 
  • 25 days annual leave + public holidays, rising with length of service
  • Employee benefits trust
  • Company bonus scheme
  • Life assurance 4 x Salary
  • Contributory pension scheme at 4% matched
  • Healthcare and cash plan
  • Electric vehicle salary sacrifice scheme
  • Cycle to work scheme
  • Employee discounts
  • Employee assistance programme
  • Paid CSR Days
  • Company sick pay and income protection cover
  • Enhanced Maternity and Paternity pay
  • Employee recognition scheme
  • Eyecare vouchers
  • Discounted gym membership
  • Long service rewards
 
If this sounds like the role for you, please apply today to be considered.