About the role;
As a Senior D365/Power Platform Consultant you will use Power Platform to contribute to the success of TSG and our customers. In the D365/Power Platform Practice we do more than just implement systems; we understand our customers’ businesses and make a difference by using innovative technology to find elegant solutions across the value chain.
This role covers all aspects of requirements gathering, solution design, installation and implementation within the Practice. This includes Dynamics 365 (CRM/CE) On-Premise, Online and Power Platform solutions.
As a Senior consultant you are expected to have knowledge across the platform as well as a high level of domain and technical expertise on key areas. You will continuously expand your knowledge, whilst mentoring junior colleagues.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 100 Best Large Companies’ and one of the ‘Top 50 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have another amazing all staff festival arranged for 2022
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Analyse business requirements
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Make recommendations to customers based on solutions in product stack, needs of the customers business and commercial viability
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Write documentation to high standard
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Implement and configure solutions based on Dynamics 365 Customer Engagement technologies and the Power Platform
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Conduct user training
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Project manage small to medium sized projects
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Assist in post go-live support as required
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Servicing TSG clients and prospects across the UK, therefore regular travel will be required. A valid UK driving license is essential
Knowledge, Skills & Experience;
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Minimum of 3 years’ experience in implementing Microsoft Dynamics CRM/Customer Engagement software in varied circumstances
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In depth functional and technical knowledge of Microsoft Dynamics D365/CRM/Power Platform and associated products and technologies
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Excellent communication skills and business acumen
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Self-starter who is able to work individually or as part of a team
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Expert knowledge of projects and product life cycle
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Strong listening skills and excellent verbal and written communication skills
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Excellent organisational skills
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Ability to build rapport and good working relationships with key senior stakeholders
Benefits;
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Company bonus scheme
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25 days annual leave + public holidays
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Perkbox discounts
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Paid CSR Days
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Company sick pay
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Income protection cover
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Enhanced Maternity and Paternity pay
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Home-based and hybrid opportunities
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Long service benefits including increased annual leave accrued with service
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Cycle to work scheme
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Employee recognition scheme
If this sounds like the role for you, please apply today to be considered.