About the role;
The SOC Manager will be responsible for overseeing the daily operations of the SOC, managing a team of security analysts, and ensuring the effective monitoring, detection, and response to security incidents. With a strong background in cybersecurity, the SOC Manager displays exceptional leadership skills whilst thriving in a fast-paced environment.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.
Why should I work for TSG?
-
Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
-
Our open and honest culture where feedback is taken on-board and acted upon
-
Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
-
Two paid CSR days per annum that you can use to support the community
-
Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £120,000 to support nominated businesses and charities
-
Our responsibility to the environment as we work towards net carbon zero
-
Flexible working opportunities including home working and hybrid options
-
Annual salary benchmarking
-
Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
-
Lead and manage the SOC team, including hiring, training, and performance evaluations.
-
Develop and implement SOC policies, procedures, and best practices.
-
Foster a collaborative and high-performance team environment.
-
Oversee the monitoring of security events and alerts from various sources (e.g., SIEM, IDS/IPS, firewalls).
-
Coordinate and manage the response to security incidents, including investigation, containment, eradication, and recovery.
-
Ensure timely and accurate incident reporting and documentation.
-
Stay up-to-date with the latest cybersecurity threats, vulnerabilities, and attack techniques.
-
Conduct threat analysis and provide actionable intelligence to improve the organisation’s security posture.
-
Collaborate with other teams to enhance threat detection and response capabilities.
-
Ensure compliance with relevant security standards, regulations, and frameworks (e.g., ISO 27001, NIST, GDPR).
-
Prepare and present regular reports on SOC activities, incidents, and metrics to senior management.
-
Participate in security audits and assessments.
-
Identify and implement improvements to SOC processes, tools, and technologies.
-
Conduct regular SOC exercises and simulations to test and enhance incident response capabilities.
-
Promote a culture of continuous learning and development within the SOC team.
Knowledge, Skills & Experience;
-
Bachelor’s degree in Computer Science, Information Security, or equivalent in a related field.
-
Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable.
-
Extensive experience in cybersecurity.
-
Demonstrable experience in a SOC leadership role.
-
Good experience working with Microsoft 365, Azure and Microsoft Defender.
-
Experience with incident response, threat intelligence, and security monitoring.
-
Excellent leadership, communication, and interpersonal skills.
-
Knowledge of scripting and automation (e.g., Python, PowerShell).
-
Familiarity with security frameworks and standards (e.g., MITRE ATT&CK, NIST).
-
Strong knowledge of security technologies and tools (e.g., SIEM, IDS/IPS, firewalls, EDR).
-
Experience with cloud security and monitoring.
Benefits;
-
25 days annual leave + public holidays, rising with length of service
-
Employee benefits trust
-
Company bonus scheme
-
Life assurance 4 x Salary
-
Contributory pension scheme at 4% matched
-
Healthcare and Cash plan
-
Electric vehicle salary sacrifice scheme
-
Cycle to work scheme
-
Perkbox discounts
-
Employee assistance programme
-
Paid CSR Days
-
Company sick pay and income protection cover
-
Enhanced Maternity and Paternity pay
-
Employee recognition scheme
-
Eyecare vouchers
-
Discounted gym membership
-
Long service rewards
If this sounds like the role for you, please apply today to be considered.