About the role;
As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget.
This a home-based role with travel to customer sites as require, therefore a driving licence is essential.
We are interested in considering those who live close to the following major cities: Glasgow, Edinburgh, Newcastle upon Tyne, Leeds, Manchester, Birmingham and London.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 50 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2-star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training, and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure
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Design authority for Project Delivery team
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Pre-project liaison with customers and internal teams to agree objectives
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Prepare technical plans and execution of plan to completion with customer acceptance
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Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide
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Maintain awareness of new and emerging technologies
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Assist with post-installation issues where required
Knowledge, Skills & Experience;
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Educated to degree level or equivalent
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At least one Microsoft Azure certification – preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305)
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Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable
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Prince2 Foundation/Practitioner or other project management qualification would be a distinct advantage
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Excellent knowledge of Microsoft 365 threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams
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Excellent knowledge of Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor
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Microsoft Windows Server (up to at least 2016)
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Microsoft Exchange Server (up to at least 2016)
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Virtualisation – Microsoft Hyper-V, VMware
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Microsoft desktop operating systems – Windows 10 etc
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LAN technologies – switching, routing, VLANs etc. (hardware to include HPE, Cisco)
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WAN technologies – routers, firewalls (hardware to include Sophos, Cisco, Draytek)
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Private Cloud infrastructure – Private and IAAS also including hybrid deployments
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Antivirus (Preferably Microsoft Defender and Sophos Endpoint)
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Backup Technologies – Datto, Veeam, Azure
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Strong technical documentation and report writing
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Driving licence
Behaviours:
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Strong inter-personal and communication skills
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Ability to manage multi projects
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Able to work well as a team or individually
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Excellent customer service skills
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Self starter with a passion for delivery
Benefits;
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Company bonus scheme
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25 days annual leave + public holidays
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Electric vehicle salary sacrifice scheme
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Perkbox discounts
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Paid CSR Days
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Company sick pay
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Income protection cover
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Enhanced Maternity and Paternity pay
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Home-based and hybrid opportunities
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Long service benefits including increased annual leave accrued with service
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Cycle to work scheme
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Employee recognition scheme
If this sounds like the role for you, please apply today to be considered.