Telecoms and Connectivity Sales Specialist - Home Based

Up to 35k + Bonus
Ref: 52 Date Posted: Saturday 06 Nov 2021
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Would you like to work for an award-winning company?
Have you got previous experience working in Telecoms Sales?
Are you a strong communicator with a passion for delivering exceptional service?
If the answer is YES then we have a great opportunity for you!

Who are we?
TSG (Technology Services Group) are a Managed IT Services provider covering the whole of the UK. Here at TSG our people have a passion for delivering excellent customer service. We believe in giving our people the tools, training and support they require to excel in their roles with autonomy to make decisions where needed. Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We have an open and honest culture here where we welcome feedback and act off the back of that. As a result, we have recently won six awards in the Sunday Times Best Companies to work for awards 2021. TSG is now officially one of the UKs Top 100 Best Large Companies’ and one of the ‘Top 50 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for Outstandingemployee engagement, as well as some Regional Awards.
At TSG we have a realistic approach and we care about the health and wellbeing of our TSG family. We love having social events wherever possible and enjoy giving back to the community, as such each employee is entitled to two CSR days per annum. Over the last year TSG has been continuing to raise money for our chosen charity Mental Health UK, so far we have raised over £13,000 across the business completing a variety of challenges. These challenges included a walkathon which seen 100 TSG colleagues walk the equivalent distance from the organisations Team Valley office to Microsoft's Seattle HQ - a huge 9.6 million steps!
Job Purpose & Responsibilities;
As a Telecoms & Connectivity Sales Specialist you will focus on the development and growth of the TSG Telecoms and Connectivity practice, working between customer success managed accounts, new business leads and the customer care team accounts. The role will be responsible for the renewal of our current telephony and connectivity base whilst supporting the new business leads. You will play a key element in the solution requirement scoping, proposal creation and sales functions whilst working closely with varying TSG departments to assist and support in all items telecoms based.
Responsibilities will include, but are not limited to;
  • Participate in the enablement of the Telecoms team through the handling of escalations, information dissemination and shared learning
  • Manage the hosted telephony and connectivity renewal process for all license/line types
  • Engage TSG clients and prospects in a consultative manner to identify and advise suitable product solutions and propositions
  • Provide timely and accurate forecasting monthly and quarterly
  • Proactive pipeline generation and ADAM generated pipeline qualification
  • Build and maintain a qualified pipeline in accordance with aggregate targets and conversion levels
  • Effective and accurate use of TSG CRM system as an integral component of the sales and business process
  • Demonstrate a solution based/consultative approach to understanding clients needs and pain points to allow for compelling event discovery
  • Strict adherence to sales process, governance and instructions for sales
  • Contribute to product silo future direction and strategy through understanding and awareness of key market and product developments
  • Contribute to marketing campaign program through effective messaging, target client segmentation and needs awareness
  • Responsible for individuals’ performance in a target driven environment
  • Active participation within key clients and supporting Telecoms Senior Specialist’s with larger or more complex solutions
Knowledge, Skills & Experience;
  • Degree qualified would be an advantage
  • Minimum 3 years business to business sales experience
  • Understanding and experience of selling connectivity services/products
  • Demonstrate an in-depth knowledge of TSG Telecoms product portfolio including Gamma Horizon & Microsoft Business Voice
  • Demonstrate an in-depth knowledge of the wider telephony / connectivity sector
  • Possess a sound knowledge of the competitive landscape in application, technical and telecom portfolio
  • Possess a working knowledge of application and technical portfolio in support of integration and convergence developments
  • Possess a high degree of self-awareness and appetite for personal development 
  • Strong problem-solving skills
  • Excellent listening, verbal and written communications skills
  • Excellent organisational skills
  • Ability to build rapport and good working relationships with key stakeholders, both internal and external
  • Commercial awareness and a broad understanding of business issues – needs based sales methodology, solution or consultative selling
  • Proactive and highly organised with strong time management and planning skills and proven ability to multi-task
  • Effective negotiation and presentation skills both written and verbal
  • Effective planning and time management skills
  • Possess a high degree of self-awareness and appetite for personal development and improvement
What’s in it for you?
  • 25 days annual leave
  • Life assurance
  • Perkbox discounts
  • Contributory pension scheme with employer contribution of 4%
  • Company sick pay
  • Income protection cover
  • Enhanced Maternity and Paternity pay
  • Flexible home-based opportunities
  • Long service benefits including increased annual leave accrued with service
  • Flexible working day policy
  • Relaxed dress policy
  • Cycle to work scheme
  • Employee recognition scheme
  • Fantastic company culture including regular team building events
  • Excellent progression opportunities and training support, including recognised qualifications
If this sound like the role for you, please apply today to be considered.