About the role;
As a UI/UX Designer you will be responsible for creating intuitive and user-friendly digital interfaces, ensuring a seamless and enjoyable user experience.
You will have knowledge of user psychology, design principles, and business goals and apply those to the design of applications, client portals and other digital platforms.
This is a hybrid role, with the expectation to work in our Team Valley office 3 days a week.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.
Why should I work for TSG?
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Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
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Our open and honest culture where feedback is taken on-board and acted upon
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Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
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Two paid CSR days per annum that you can use to support the community
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Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £120,000 to support nominated businesses and charities
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Our responsibility to the environment as we work towards net carbon zero
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Flexible working opportunities including home working and hybrid options
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Annual salary benchmarking
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Excellent progression opportunities, training and support, including recognised qualifications
Here’s why;
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Our open and honest culture where feedback is taken on-board and acted upon
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The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
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Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
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Two paid CSR days per annum that you can use towards giving something back
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Our charity fundraising - TSG have raised over £20,000 in the last 2 years. We have also recently launched our very own ‘TSG Foundation’
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Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
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Flexible working policy
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Relaxed dress policy
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Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
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Gather and evaluate user requirements in collaboration with product managers and development engineers.
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Illustrate design ideas using storyboards, process flows, and sitemaps.
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Design graphic user interface elements, like menus, tabs, and widgets.
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Build page navigation buttons and search fields.
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Develop UI mock-ups and prototypes that clearly illustrate how Apps/sites function and look.
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Create original graphic designs (e.g., images, sketches, and tables).
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Prepare and present rough drafts to internal teams and key stakeholders.
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Identify and troubleshoot UX problems (e.g., responsiveness).
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Conduct layout adjustments based on user feedback.
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Adhere to TSG Brand style standards on fonts, colours, and images.
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Work closely with product managers, developers, and other key stakeholders to understand project requirements and user needs.
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Build strong relationships with clients and users to gather feedback and ensure the design meets their expectations.
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Collaborate with cross-functional teams to create seamless and cohesive user experiences across all platforms.
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Present and pitch design concepts to internal teams and clients, demonstrating the value and benefits of the proposed solutions.
Knowledge, Skills & Experience;
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A degree in Design, Computer Science, or a related field.
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Relevant certifications in UX/UI design are advantageous.
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Proficiency in design software such as Adobe Illustrator, Photoshop, Sketch, Figma, or similar tools.
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Strong understanding of user-centered design principles and best practices.
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Knowledge of wireframe tools like Wireframe.cc and InVision.
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Excellent communication and presentation skills, both verbal and written.
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Ability to create high-fidelity prototypes and mockups.
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Proven work experience as a UX/UI Designer or in a similar role.
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A strong portfolio showcasing design projects and demonstrating problem-solving skills.
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Experience in conducting user research, usability testing, and gathering user feedback.
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Familiarity with front-end development languages like HTML, CSS, and JavaScript is an advantage.
Benefits;
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25 days annual leave + public holidays, rising with length of service
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Employee benefits trust
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Company bonus scheme
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Life assurance 4 x Salary
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Contributory pension scheme at 4% matched
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Healthcare and Cash plan
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Electric vehicle salary sacrifice scheme
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Cycle to work scheme
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Perkbox discounts
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Employee assistance programme
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Paid CSR Days
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Company sick pay and income protection cover
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Enhanced Maternity and Paternity pay
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Employee recognition scheme
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Eyecare vouchers
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Discounted gym membership
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Long service rewards
If this sounds like the role for you, please apply today to be considered.