Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk.

 

 

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

 

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

 

 

 

 

 

 

Knowledge, Skills & Experience;                       

 

 

Benefits;
 

 

As a Business Development Manager you will play a crucial role in driving the growth and success of TSG by proactively identifying, pursuing and securing new business opportunities within Cyber Security within the SMB market.
 

This is a home-based role that will require regular team collaboration time at our Team Valley Head Office, therefore you must be located within a commutable distance.

 

 

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

 

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

 

Why should I work for TSG?
 

 

Job responsibilities will include, but are not limited to;
 

 

Knowledge, Skills & Experience;                       

 

 

Benefits;
 

 

 

 

 

 

 

 

 

 

 

Benefits;
 

 

 

 

 

 

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Benefits;
 

 

 

The Senior NAV/Business Central Consultant role is a customer facing position leading projects within all aspects of scope, design, and implementation of Business Central primarily from a functional perspective. To be successful in this role you will be able to carry out onsite and remote delivery of Business Central and its associated modules for customers across a variety of industries, combined with the support and maintenance of NAV / BC including third-party integrations.

 

In addition to the delivery of client projects, you will work closely with the pre-sales team to review opportunities, providing demonstrations of system functionality and associated effort estimates supporting the ability to carry through opportunities won into the operations delivery team.  

To be considered you must have previous experience leading the delivery of BC solutions within a Microsoft Partner, including presales involvement. You should also have a good working knowledge of ISV solutions that can implemented alongside Business Central to extend its capabilities to meet customer project requirements such as Continia, Jet Reports, Pryme, Insight Works and Tasklet Factory. 

Travel will be required to fulfil the requirements of the role, a valid UK driving licence and access to your own vehicle is essential.

 

 

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

 

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

 

 

 

Job responsibilities will include, but are not limited to;
 

Knowledge, Skills & Experience;                       

 

 

Benefits;
 

 

 

Reporting to the Operations Director – Cloud Care, you will act as a senior technical escalation point for complex incidents, high-priority service requests and deep technical problem solving across modern managed environments. This is a cloud-first role, but not a cloud-only one. The right candidate will bring strong experience across the Microsoft cloud stack alongside proven capability in on-premise infrastructure, networking, servers, virtualisation and storage.

 

Our clients operate across a wide range of environments, from fully cloud-native estates through to more traditional hybrid platforms. As such, this role requires an engineer who can move confidently between Microsoft 365 administration, Azure troubleshooting, hybrid identity, endpoint management, server platforms, backup, networking and infrastructure diagnosis, always with a focus on restoring service quickly and delivering a high-quality customer experience.

 

This is a key senior role within the service operation. You will take ownership of complex escalations from 1st and 2nd Line teams, work closely with specialist cloud and infrastructure colleagues, and help drive issues through to resolution with clear technical leadership and strong client communication throughout. You will also be expected to look beyond individual incidents, identifying recurring issues, performing root cause analysis and contributing to continuous service improvement across the wider Cloud Care model.

 

Alongside technical depth, success in this role depends on strong operational discipline. You will be expected to manage work in line with agreed SLA targets, maintain excellent ticket hygiene and technical documentation, and contribute positively to the overall client experience, including customer satisfaction and NPS performance.

 

This role will suit a senior MSP engineer who enjoys complex troubleshooting, thrives in fast-moving managed environments, and wants to play an active role in a cloud-first support function that still values strong infrastructure fundamentals.

 

 

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

 

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

 

 

 

 

 

 

 

 

Benefits;
 

 

Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk.

 

 

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

 

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

 

 

 

 

 

 

Knowledge, Skills & Experience;                       

 

 

 

Benefits;
 

 

As a Cyber Security Consultant, you will provide expert guidance and comprehensive security solutions to TSG’s clients, ensuring their systems are robust against cyber threats. You will conduct risk assessments, perform vulnerability analyses, and offer strategic recommendations to enhance their security posture based on industry-standard frameworks and best practices.

 

Your role will involve managing client engagements, offering subject matter expertise, and collaborating with internal teams to deliver exceptional security services.
 

This is a home-based role with some travel required when necessary.

 

• Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
• Our open and honest culture where feedback is taken on-board and acted upon
• Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
• Two paid CSR days per annum that you can use to support the community
• Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
• Our responsibility to the environment as we work towards net carbon zero
• Flexible working opportunities including home working and hybrid options
• Annual salary benchmarking
• Excellent progression opportunities, training and support, including recognised qualifications

 

 

 

 

 

 

 

As a Business Development Manager, you will be responsible for seeking out new business opportunities and delivering new customer wins within the middle and upper segments of the SMB market. For this role, you must have a proven track record in developing business around Sage solutions within a Managed Services Provider environment.

 

This is a home-based role with some travel required when necessary.

 

 

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

 

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

 

 

 

 

 

Knowledge, Skills & Experience;